Career Center

The Role of the “Field Project Manager” Position:

The Field Project Manager is responsible for the management and development of the install and service team and will oversee the cost & quality of installation and service of division 8 and 10 projects in order to reach their revenue targets each month. This is an hourly position that reports to the Operations Manager.

Job Description:

Understanding the needs and goals of this organization and planning for improving our installation and service process with communications and education in our existing team and finding / developing new team members. Also providing extreme customer service to our internal and external customers.
In the event that the job includes both division 8 and 28 then the Field Project Manager will also need to be able to coordinate with PMs or security technicians to ensure division 8 and 28 jobs get installed properly.
Upholds and practices the 4 SAF Technologies values:
- Work Ethic.
- Humble.
- Customer Focus.
- Integrity.
Responsibilities:
• Manage door install technicians and door service technicians: hiring, training, assessments and reviews including disciplinary actions as needed.
• Manage door installation subcontractors in the field as needed.
• Make contact and communicate with customers once given project schedule information.
• Oversee field installations including site walks and pre-measuring to ensure site preparedness and quality control and punch walks post installation.
• Attend and participate in job site meetings as needed.
• Planning and scheduling for technicians.
• Assist in warehouse as needed for staging and tagging jobs to prepare for installation.
• May need to assist with complex or abundant installations or service as needed in the field.
• Manage tech tools and fasteners inventory.
• Tracking job labor to ensure jobs come in on time and at/under budget.
• Attend the POC meeting to discuss job status and cost.
• Building job scopes of work with the sales team.
• Troubleshooting and tech support for technicians.

Job Requirements:

Qualified applicants for the Installation Manager position will meet the minimum requirements, as described below:
• The successful candidate must be a proven self-starter, with minimum 3-5 years’ experience in division 8 & 10 – division 28 experience is a plus.
• High School Diploma or GED is required. A Bachelor’s degree in construction management, personnel management, and project management or related field would be a plus.
• Must have excellent time management and organizational skills and be proficient (or able to quickly become proficient) in the following computer programs (Excel, Access, Word, Internet, Outlook, Power Point, CAD, E-Mullion, Microsoft Project and Microsoft AX, among others).
• Excellent oral, written communication and customer service skills are essential. This position requires a valid driver’s license, clean driving record and insurance.
• Proficiency to conduct field surveys.
• Strong troubleshooting skills set.
• Team leader.
• Success driven (self-motivated, self-correcting, self-disciplined,& self driven)
• Strong skill set for time management.
• Excellent client interaction skills.
• Ability to report project status in a timely manner.
• Ability to read and understand complex building architectural, mechanical and electrical documents including blueprints.
• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines.
• Exceptional verbal and written communication skills, both with internal and external customers.
• Must be organized and detail oriented.
• Must be able to manage and track the financial side of the work, ensuring jobs are billed on time to create cash-flow.
• Must pass a pre-employment background check and drug screen.
• Must be able to work overtime as needed.
• Must be open to learning security side of the business as it pertains to installations that combine the two divisions