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The Technical Product Manager is responsible for ensuring that NGP’s products meet and exceed our customer’s expectations, including: quality, compliance, and aesthetics. This team member is expected to support the organization with industry specific technical expertise. This leader must have and eye for detail in addition to their excellent interpersonal skills. DUTIES AND RESPONSIBILITIES Fully understand and adhere to customer quality expectations and standards to ensure success. Engages with customers daily, works as a partner to exceed customer expectations. Acts as a change agent to drive team to new successes. Must have a continuous improvement mindset. Drives feedback loop process to meet customer needs through communication with cu